Soteria® Overview

Patient Profiles 

Quick access to patient demographics
View patient accounts
Handy usable insurance information 

Patient Scheduling 

Simplify scheduling with Soteria®
Intuitive visual appointment management
Colour-coded, multi-view calendar

Appointment Reminders 

Automatic appointment reminders
Replace manual tasks
Reduce no-shows 

Visit List Management 

The hub for optimal patient management within the healthcare facility
Daily view of scheduled, checked in and checked out patients
Quick links to pre-visit notes, clinical encounters, latest results, visit summaries and coding 

Insurance Verification 

Automatically verifying insurance eligibility prior to patient visits
Allows for integrated as well as manual verification checks
Prevent avoidable denials 

eFax 

Easily send and receive faxes straight to Soteria®’s Mail Centre
Quick view and posting to patient
charts
Link to orders or send securely to external contacts 

Document Management 

All clinical and relevant pertinent documents in one place
Upload and attach files and images easily to patient records 

Organization Configuration

Easily customizable by location or specialty
Admin control across all locations
Oversight over staff permissions
Ensures regulation adherence

Internal Quality Measures

Provides tools and data needed to implement quality measures
Improve patient care
Quality compliance built into provider workflows
Internal quality measures are relevant to the practice’s service delivery

Task Management

Collaboration between colleagues saves time
Maximizing facility efficiency
Effective tracking of overdue or important tasks
Streamlines daily duties and closes loops

Medical Coding & Billing

Integrated clinical platform and financial system
Simplifying coding
Reduce charges
Streamline claims submission

Denial Management

Run pre-claim checks
Simplify payer follow-up
Maximize collection rates
Reduce denials

Claims & ERA

Full electronic Claims submission
Status updates on submitted claims with rejection/denial reporting
Claim forwarding
Electronic Remittance Advice processing and balancing
Manual Remittance processing and balancing

Reporting

Flexible Financial Income and payment
Debtors Accounts Receivable
Claims

Medication Reconciliation  

Past and present medical treatment history
Reduce the risk of medical errors
Less chance of medication or prescription being forgotten 

E&M Calculator 

A Clinical Notes feature
Analysis of Note content
Identify patient information, clinical findings, and visit parameters
CPT Codes are suggested based on the analysis 

Co-Sign Management 

System selects randomly the % of notes that need co-signers (based on state law)
Nurse Practitioners can comply with legislation and audit compliance 

Orders & Results Tracking 

Closely integrated with task management
Order sets configured for entry points can be accessed
Individual orders can be added
A favourite option is also available to the individual user’s preference.
Tracking placed orders and incoming results
Ensures optimal patient care
Overdue triggers drive attention to outstanding and unsigned results 

Integrated Telehealth Platform 

Clinical workflow integrated
Easy connectivity with patients
Boost patient volume without sacrificing patient-facing time and care quality 

Referral Feature – Direct Link 

Facilitate and optimize the outbound referral process
Aid Collaboration
Track the process to ultimately close the loop 

ePrescribing  

Send prescriptions electronically
Lookup nearby pharmacies, from the patient chart.
FDB Order Knowledge® pre-constructed medical orders. 
Manage drug interactions through FDB.
Medication reconciliation
Instant access to the most clinically relevant orders e.g., Medication formulations and doses for a paediatric patient or setting
Keeps clicking and scrolling to a minimum.
Beyond weight and age, clinicians may consider renal and hepatic impairments to make immediate adjustments for patient-specific doses. 

Clinical Summary  

Provides key patient information at a glance
Patient chart shows the current condition and previous treatments
Includes data from encounters documentation, finalized and signed notes 

Task List  

Track and complete different task types
Designed to support optimal practice management.
View per logged-in user and across the organization
Overdue tasks triggers
View tasks according to different priorities
Tasks are managed and channelled to appropriate recipients
Task management is built into workflows to close care gaps  

Clinical Reporting

Supports all CQMs (Clinical Quality Measures) requirements 
Single view of patient’s medical history, current conditions and lab results
Soteria®’s Clinical Documentation ensures accurate MIPS and CMS reporting 

Clinical Documentation  

Highly configurable clinical notes
Supports clinician through the continuum of care
Autoloaded content, smart prompts and clinical guidelines
Smart widgets, images, and drawings
Optimal patient encounters with up-to-date clinical chart 
Collaborate team notes